1. Daya2727's Avatar
    When I go to my PC in the file manager, the circle thing shows its loading and then it stops loading and i get a blank white screen. No files show up.
    There are exceptions in the firewall in my PC. Any ideas on how to fix it?

    Posted via BlackBerry Z10 CB10 App.
    04-07-15 10:21 AM
  2. masterscarhead1's Avatar
    Is link installed? And if so, are all components all set to start on window startup?
    04-07-15 10:25 AM
  3. Nigelbrown's Avatar
    Have you updated to the latest BlackBerry Link / Blend?

    Posted via CB10
    04-07-15 10:29 AM
  4. Daya2727's Avatar
    Link is opened right now on my computer and it's not working. Does it have to be set to turn on at start up to work?

    Posted via BlackBerry Z10 CB10 App.
    04-07-15 10:31 AM
  5. Daya2727's Avatar
    Have you updated to the latest BlackBerry Link / Blend?

    Posted via CB10
    The problem came up after I updated it. It was working fine before

    Posted via BlackBerry Z10 CB10 App.
    Sonda Santiago likes this.
    04-07-15 10:32 AM
  6. smokey59's Avatar
    Did you restart computer after update? Happened to me after latest BBLINK update. Restart did the trick. Good luck!

    RED SQW 100-1 10.3.1.2708
    04-07-15 11:47 AM
  7. Daya2727's Avatar
    Did you restart computer after update? Happened to me after latest BBLINK update. Restart did the trick. Good luck!

    RED SQW 100-1 10.3.1.2708
    Yes I did. Many times.

    Posted via BlackBerry Z10 CB10 App.
    04-07-15 01:25 PM
  8. ferchu's Avatar
    04-08-15 07:39 AM
  9. Daya2727's Avatar
    Thx for the links but I already solved my problem. I played around with my firewall settings and exceptions and I got it to work. Apparently I didn't have all the exceptions I needed.

    Posted via BlackBerry Z10 CB10 App.
    04-09-15 03:50 AM
  10. ferchu's Avatar
    Thx for the links but I already solved my problem. I played around with my firewall settings and exceptions and I got it to work. Apparently I didn't have all the exceptions I needed.

    Posted via BlackBerry Z10 CB10 App.
    Please could you explain in detail that made, what model phone has, with which version of OS ?. The same on the desktop computer?
    I can not still solve my problem.
    Z10 STL-1 OS 10.3.1.2708
    Notebook HP with Windows 8

    Regards
    04-09-15 07:42 AM
  11. Daya2727's Avatar
    Please could you explain in detail that made, what model phone has, with which version of OS ?. The same on the desktop computer?
    I can not still solve my problem.
    Z10 STL-1 OS 10.3.1.2708
    Notebook HP with Windows 8

    Regards
    Z10 STL 100-3 OS 10.3.1.1779
    Acer Aspire E 15 with Windows 8.1

    Mine isn't working anymore. Try playing with your firewalls. I have Bitdefender firewall and Windows firewall enabled and i got it to work before when windows firewall was off and Bitdefender firewall was on. Try adding exceptions to the blackberry programs.

    Posted via BlackBerry Z10 CB10 App.
    ferchu likes this.
    04-09-15 02:29 PM
  12. Daya2727's Avatar
    Z10 STL 100-3 OS 10.3.1.1779
    Acer Aspire E 15 with Windows 8.1

    Mine isn't working anymore. Try playing with your firewalls. I have Bitdefender firewall and Windows firewall enabled and i got it to work before when windows firewall was off and Bitdefender firewall was on. Try adding exceptions to the blackberry programs.

    Posted via BlackBerry Z10 CB10 App.
    I signed out of my BlackBerry ID on Link and signed back in and it works again. We'll see how long it lasts this time.

    Posted via BlackBerry Z10 CB10 App.
    ferchu likes this.
    04-09-15 03:05 PM

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