1. CrackBerry Question's Avatar
    So I purchased an unlocked Q10 from BlackBerry, the sent me a n SQN100-1. I am on T-Mobile and wanted to see if other versions of the OS could get WiFi calling to work- no luck. After a few different attempts through Sachesi I just wanted to go back to the OS they had sent me: 10.2.1.3175. Before I did all this I made a back up in BlackBerry Link. When I went to reload the software and restore I found that it had reloaded to 10.1.0.1720 and I can't get my backup to work as it says I need to check for updates. Okay, I check for updates but it says I'm up to date. I restart everything- no dice. I reload and don't put in my SIM card- no sir. I uninstalled Link and installed a new version- nope. I am on a Mac if that helps.
    So here I am just wanting to get back tot he way things were, can anyone help?
    07-13-14 09:40 PM
  2. anon721037's Avatar
    well your on an apple so it might be a little tricky for you, can you borrow a pc by chance it would make things a lot easier,
    here is a stickie that thurask has put together with all the os,

    http://forums.crackberry.com/bb10-le...rchive-943672/
    07-13-14 09:47 PM
  3. Uzi's Avatar
    I want to suggest you to use autoloader to upgrade but you on mac
    Update to latest os and then restore back up

    Sent from my BlackBerry 10 smartphone.
    07-13-14 09:47 PM
  4. anon721037's Avatar
    Also if you can get your hands on a pc here is a great tutorial,

    [Guide] How to Load an OS Using Autoloader
    Uzi likes this.
    07-13-14 09:48 PM

Similar Threads

  1. Limited features of leaked 10.3
    By alb101 in forum General BlackBerry Discussion
    Replies: 26
    Last Post: 07-17-14, 08:21 AM
  2. OS update White screen with Lock, on BES HELP
    By jetspeedz in forum General BlackBerry Discussion
    Replies: 5
    Last Post: 07-13-14, 07:51 PM
  3. Ear phone sounds muffled ONLY on my Blackberry Q10
    By skstrials in forum BlackBerry Q10
    Replies: 3
    Last Post: 07-13-14, 05:47 PM
  4. BlackBerry gets stuck at 67% on reboot
    By Mord3Kay in forum Ask a Question
    Replies: 1
    Last Post: 07-13-14, 04:54 PM
  5. my blackberry 9900 is not turning on
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-13-14, 04:52 PM
LINK TO POST COPIED TO CLIPBOARD