12-14-14 03:03 PM
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  1. CrackBerry Question's Avatar
    CrackBerry Question
    My case was completely destroyed, so I decided to replace the entire frame. No surprise, I cracked my screen/digitizer taking it apart, so I ordered the entire front plate and installed it tonight. Now my 9810 won't boot. The red light comes on for 10 seconds, then stays off for 20. The battery was charged before I changed the face. All my flex cables are attached, and when I went back in to check for sure, one of the screw heads stripped, so I can't remove the back cover. My PC recognizes it, but it will only stay on for those 10 seconds, so I can't do a back up or repair. This is my baby, and my only outside communication, so help is appreciated!
    12-13-14 05:14 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    I think you need to take it apart and put it back together again. If you can't connect to DM you can't load a new OS...or see what's wrong if you can't boot.
    12-14-14 03:03 PM
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