1. CrackBerry Question's Avatar
    Hello, recently dropped bb q5 and although the keyboard lights up and the LED light works the display is blank. It's fully charged, I've reset it several times by either keeping the top button depressed for over 10 seconds or by pressing both vomume buttons, after each time I've left it alone for about 10 minutes but to no avail. I've attached it to the PC and downloaded updated software, I've also tried reloading software and then it asks me to unplug device from PC and complete the software installation on the device, but I can't as the screen doesn't work! If I phone the device it doesn't ring. So now I don't know what to try. Anyone have any thoughts or is it a repair job. (The drop wasn't particularly hard either).
    Thank you
    Barbara
    06-15-14 01:26 PM
  2. serbanescu's Avatar
    Hardware damage, it should be repaired by a specialist.

    --------------------

    Screen Timeout app - keep your BB10 screen awake as long as you need
    06-15-14 01:40 PM

Similar Threads

  1. Q5 Dark Theme Settings
    By AwJm in forum BlackBerry Q5
    Replies: 9
    Last Post: 12-01-14, 12:39 PM
  2. Help!! My Z10 dont have start screen??
    By Liemberry in forum BlackBerry Z10
    Replies: 14
    Last Post: 06-17-14, 11:18 AM
  3. Q5 Light Sensor
    By AwJm in forum BlackBerry Q5
    Replies: 3
    Last Post: 06-15-14, 02:48 PM
  4. How do you screenshot your Home screen?
    By Lanre Folarin in forum BlackBerry 10 Dev Devices
    Replies: 4
    Last Post: 06-15-14, 09:55 AM
LINK TO POST COPIED TO CLIPBOARD