1. CrackBerry Question's Avatar
    Hi everyone i am new here and i got some problems with q10.
    Its keep restarting,and wont update bbm it says : no black berry data, then when someone is calling me it wont show who and i can see missed call after that. Please help. Thanks
    02-06-16 04:30 PM
  2. conite's Avatar
    The restating may be due to a loose battery connection. Try jamming some paper in the battery compartment to force the battery against the pins.

    Do you have data when you use the browser?

    Can you hear the ringer?
    02-06-16 06:33 PM
  3. niumxp's Avatar
    The restating may be due to a loose battery connection. Try jamming some paper in the battery compartment to force the battery against the pins.

    Do you have data when you use the browser?

    Can you hear the ringer?
    If I buy a new battery do you think it will fix the restarting q10 issue ?

    Posted via CB10
    04-11-16 11:30 AM
  4. BB Adict's Avatar
    If I buy a new battery do you think it will fix the restarting q10 issue ?

    Posted via CB10
    That may help, as Conite tried to explain, it could be that the battery is loose. In that case, a new battery may not solve the problems. His suggestion, was to try paper or tape to tighten the battery against the contacts. Good luck.

    Posted via CB10
    04-14-16 01:18 AM
  5. erose75's Avatar
    You could try a new SIM card as well. That's usually one of the first things I try when my device acts up. Especially when carriers will give you a new one at no charge (well at least ATT will).

    But try securing the battery better as mentioned above first. I put a biz card in between my phone and the back cover to keep it good and tight and I never have any issues with the battery coming loose. You could also try a strip of electrical tape horizontally across the battery.

    Posted via CB10 from AT&T Q10
    04-14-16 08:17 AM

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