1. Hasan Shannak's Avatar
    My Q10 is restarted by it self

    It's just happened

    Why?? Any suggestion

    Posted via CB10
    09-24-14 01:09 PM
  2. MobileMadness002's Avatar
    Loose battery, over heated? . Hard for us to say why. . We can guess just like you.
    09-24-14 02:12 PM
  3. Hasan Shannak's Avatar
    Maybe overheated!! Does it make that?

    Posted via CB10
    09-24-14 07:55 PM
  4. tex3523's Avatar
    My guess is loose battery. Plenty of forums on the subject. Two recommendations seem to work well for most.

    1). Clean the battery contacts and the contacts inside the phone. (little gold looking tabs). With an eraser or some alcohol on a Q Tip. Sometimes a business card works too.

    2). Place a piece of paper between battery and phone cover to hold the battery stable inside.

    I personally have never had this problem.

    Posted from my awesome Q10
    09-24-14 08:47 PM
  5. JamBueree's Avatar
    It'd be easier to tell what happened if you told us what you were doing when it restarted.

    BlackBerry Z10 | 10.3.0.1052
    09-24-14 08:48 PM
  6. w_scott's Avatar
    I had the same issue with older 10.2.1 OSs. No problem with late ones, nor 10.3.0.1154.

    Posted via CB10
    09-24-14 11:58 PM
  7. Hasan Shannak's Avatar
    It happened when I connected my Q10 with a charge bank, it started to get hot

    Posted via CB10
    09-25-14 12:27 AM

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