1. Sammyf12's Avatar
    Hey all,

    I purchased a micro hdmi cord from crackberry.com for the purposes of watching the movies on my Q10 on my HDTV. When I plug my Q10 into the HDTV everything displays just fine...I then go to play a video purchased from Blackberry world and it will play for 3 seconds then go blank... play for 3 seconds and then go blank... again and again. I tried playing the video with the "Play On" option... clicked on the 'hdmi" it went full screen on my HDTV but proceeded to do the same on for 3 seconds blank screen thing. When I played a video from my Playbook to the same HDTV it worked just fine!

    Any help would be much appreciated!

    Thanks.
    06-18-14 05:23 PM
  2. Bla1ze's Avatar
    Try a different video. Something not purchased from BlackBerry, even a video you take yourself would be fine. If that video doesn't do it then you know it's an issue with the video.
    06-18-14 05:37 PM
  3. Sammyf12's Avatar
    Thanks for the response!, changing the display setting from the 1080p (preferred setting) to a lower resolution did the trick!
    06-19-14 04:38 PM

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