1. CrackBerry Question's Avatar
    Hello all,

    I am new user of the Blackberry Z10. As I started up using this device I followed all the Instructions. I have created Blackberry ID. When i tried to get the app of higher size from my laptop it is not allowing me to take it.

    Going further with this issue I have created another ID. Which is login perfectly on my laptop. And when i try to download the apps with this email Id it is showing following issue.

    Using BlackBerry World on your BlackBerry 10 smartphone
    To use BlackBerry World on the web, you must first sign into BlackBerry ID on your BlackBerry 10 smartphone.
    When purchasing items for your BlackBerry 10 device, you will be required to complete the download on your device.
    Click the continue button below to return to the home page.

    This might be because of in my phone i am using the old ID.

    But also if I try to change the password the mail that has to come on the my the email ID.

    Can anyone please help me out with the above Issue it will be appreciated.

    please don't hesitate to ask any questions if you require
    07-14-14 06:51 AM
  2. blueyestm's Avatar
    So you were trying to update an app via your laptop? You need to open up blackberry world on your phone to do that using the blackberry ID associated with it. Making a new blackberry id essentially starts you fresh again and you would have to rebuy those apps as it is associated with your old blackberry id.
    07-14-14 07:38 AM

Similar Threads

  1. E-mail Data Usage on OS10
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-19-14, 12:38 PM
  2. BlackBerry Protect not working for me....Oooops.
    By davinci4real in forum General BlackBerry Discussion
    Replies: 7
    Last Post: 07-14-14, 11:43 PM
  3. Shop blackberry experience
    By rellyrellz in forum General BlackBerry Discussion
    Replies: 2
    Last Post: 07-14-14, 07:00 AM
  4. Address Book - restored on computer or another non-BB device?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-14-14, 06:18 AM
  5. Blackberry Z10 died, won't turn on with new battery, please help!
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-14-14, 06:07 AM
LINK TO POST COPIED TO CLIPBOARD