Problem with jack in with microphone
Hi,
I have a blackberry Q10 and while listening music/walking the sound(out of my jack) stopped functionning
to leave only an anoying "click click" noise that repeats every 2 seconds.
The sound is fine coming from the speaker of the phone.
I tested my headphones in my computer and they work Number one.
I have also tested other headphones in my phone and they worked too.
the only difference i can think of between these two is that only the one that doesnt work
anymore has a 3 connector stereo + mic connector. the other only being a stereo jack.
I have tried battery pulling and resetting the phone so that is not a solution.
is it possible for it to still be a software issue conflict with the 3 connectors
or do i have an hardware problem?
thanks to anyone who know the problem i describe for your time if you can answer me.