[CrackBerry Question]

On my Blackberry Priv there is no option to turn on WiFi calls, I go to Settings > More > and the turn on the WIFI calling status is not there?

[hoytbowhunter]

I don't think I ever seen that on my BlackBerry Priv either. I only have the option to enable my Bluetooth headset or Pebble Watch.

Posted via the CrackBerry App on my BlackBerry Priv �

[raino]

On my Blackberry Priv there is no option to turn on WiFi calls, I go to Settings > More > and the turn on the WIFI calling status is not there?

This is not available on all carriers. Are you a T-Mobile US or EE UK customer?

[InstantSigns]

I am on EE UK but I bought the phone directly from blackberry sim free

[raino]

I am on EE UK but I bought the phone directly from blackberry sim free

Welcome to CrackBerry! Has your phone received its Android 6.0 (Marshmallow) update yet? Updating to that may help; see here: http://forums.crackberry.com/blackbe.../#post12477953

[InstantSigns]

Yes it son current version 6.0.1

[InstantSigns]

Yes its on current version 6.0.1

[InstantSigns]

UK EE says its programmed in to the phones they sell, they do not know how to add it to phones they did not sell, I purchased it directly from Blackberry

[raino]

UK EE says its programmed in to the phones they sell, they do not know how to add it to phones they did not sell, I purchased it directly from Blackberry

From the post I linked to, apparently it should work regardless of whether EE sold you the phone or BB. You do have an STV100-4, right?

[InstantSigns]

Yes STV100-4

[raino]

Yes STV100-4

OK, just wanted to double check because BB sells three models of the Priv that would work equally well on EE's cellular networks

Long shot: shut down your Priv, take out the SIM card. Start it up. Then shut it down again, put the SIM card back in and restart it.

[InstantSigns]

[InstantSigns]

Tried the shut down as suggested but WiFi calls is still not showing

[raino]

Tried the shut down as suggested but WiFi calls is still not showing

I'm out of ideas. I don't think dummy provisioning is going to work here. But if you want to give it it a try...

Get the IMEI number off an EE-sold Priv and note it down. Shut down your Priv. Call EE from another phone and tell them you want to activate a new phone on your line. When they ask for the new phone's IMEI number, let them know it's an EE Priv and give them the EE Priv's IMEI number. Then turn your phone on.

[InstantSigns]

I did not get as far as your last suggestion about getting EE to activate new phone line, I have no idea what happened but the phone is now accepting WiFi calls... The WiFi calls option is still not showing on the Settings > More > ....

Thanks for your help Raino

Cheers

[raino]

All's well that ends well, I suppose. But I was really hoping we could have figured out the definitive solution to starting up WFC on EE. Something where we aren't flinging everything at the wall (or as much) trying to make it work.

Have you checked the Google Play Store to see if EE has some kind of a UI app for WFC there? My carrier (TMO US) did that for BB10 and does so for visual voicemail on Android.

[scrannel]

Don't know if there's a "phone" option. Just set up a friend's Samsung (she was on Sprint) and wifi-calling was under "phone" as it is on my son's iPhone (at&t).

[InstantSigns]

I did originally look for an app but the one in the store did not work, I am not going to mess with the phone now its working ok

[InstantSigns]

Different phone on different network

[InstantSigns]

Ok I found it........... Phone> Settings> Calls> WiFi calling..... slide on

[scrannel]

Ok I found it........... Phone> Settings> Calls> WiFi calling..... slide on

Hmmm

[BB_Questions]

Ok I found it........... Phone> Settings> Calls> WiFi calling..... slide on

I went there and there was no WiFi calling setting or a slide. Any suggestions?

[Chuck Finley69]

I went there and there was no WiFi calling setting or a slide. Any suggestions?

Depends on your carrier whether it's supported or not