1. CrackBerry Question's Avatar
    I've double and triple checked that I have my 'lock screen' sound toggle ON and volume levels are correct. What gives?
    09-26-16 06:45 AM
  2. johnb_xp's Avatar
    Might be a bug. Report it in if you can. Try this app, too. https://play.google.com/store/apps/d...on.screensound
    Haven't used it before but if it works, you've worked around the bug.
    09-27-16 01:57 PM
  3. Ecm's Avatar
    The first thing I would try is a reboot.

    How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog
    09-27-16 02:00 PM

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