1. Donna Vandekerkhove's Avatar
    I updated my Q10 with the latest huge overall. I really like it, but all phone calls that are not contacts go straight to voice-mail. What do I do so ALL calls ring through?

    Posted via CB10
    02-25-15 11:09 AM
  2. Chris Chin's Avatar
    Settings, security, parental control. Turn it off.

    The update might have turned it on.

    Please help!-img_20150225_122643.png

    Sent from my Z30 on CB10
    02-25-15 11:28 AM
  3. Donna Vandekerkhove's Avatar
    Thanks! I'll try it

    Posted via CB10
    02-25-15 03:51 PM
  4. Donna Vandekerkhove's Avatar
    No, parental controls were already off. Shoot!

    Posted via CB10
    02-25-15 03:54 PM
  5. andreirad's Avatar
    Just try a reboot. Hold on volume up and down in the same time for 10 seconds until the screen gets black, then the phone will reboot and hopefully everything will work.


    Visit my BBM Channel - C000E96F6
    02-25-15 03:56 PM
  6. Umaima_B_Dia's Avatar
    This had been reported as a Passport issue initially, the solution was to switch on Parental Control and then switch it off.
    02-25-15 04:13 PM
  7. Donna Vandekerkhove's Avatar
    Thanks! I'll give those a try

    Posted via CB10
    02-25-15 09:36 PM

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