1. CrackBerry Question's Avatar
    Hello,

    My playbook was a little slow and I did a security reset. But after the reste it gets stuck on the tablet basics right after the blackberry bridge setup screen. Only the option 1 (home screen) is light, option 2 is grey. Before I press option 1, I can move back to the bridge set screen. After I press option 1, there is no reaction on screen except that I can open or close keyboard. I tried three-button-press to restart it and used blackberry software to debrick but it still stuck at the page. Is there any methods to try? Thanks!
    08-02-14 11:37 AM
  2. lui22's Avatar
    Connect to BBDM and reload the OS
    08-04-14 12:38 AM
  3. rob201's Avatar
    Hey,

    thanks for the tip but It didn't worked.
    It loaded (the new version) on the tablet, my tablet started and I had to choose my language en Blackberry account, time ect.
    But when I get to the tablet basics screen nothing happens
    Is there a harder reset or anything? I think it is a software fualt, because the screen works fine (with choosing langauge ect.)

    thnx in anticipation
    08-06-14 08:33 AM
  4. Micah596's Avatar
    I'm having the same problem with my Playbook, and the OS reload didn't help. Were you able to find a solution?
    12-29-14 09:14 PM

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