1. Oilman73's Avatar
    I've tried looking for older posts first and I will keep looking. I can not get my PlayBook to connect to my computer with BBY desktop It will charge and it will backup but no file sharing or sync. Any suggestions.

    Posted via CB10
    12-14-14 11:13 AM
  2. Oilman73's Avatar
    I have tried un-installing the software from my computer and re-installing it but that didn't help. I have made sure that the USB cable is good. Its not possible to have a conflict with BBY Link for my Z-30 and the BBY Desktop software is there?

    Posted via CB10
    12-14-14 11:21 AM
  3. brookie229's Avatar
    I had a conflict with Desktop and BBLINK, so I Uninstaller both then downloaded and installed the latest version of BlackBerry Link and my problem was solved. I have a PlayBook, a z10, and now also a Passport, all behaving properly on BL. Make sure you re-boot your PC after removing both DM and BL. Good luck!

    Posted via CB10
    12-14-14 11:36 AM
  4. brookie229's Avatar
    Oh also, make sure you resign into your account (log in) at top of BL window

    Posted via CB10
    12-14-14 11:39 AM

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