1. ERSSR's Avatar
    My z30 has stopped ringing on calls that come in. All my other notifications work fine. My settings are set to normal, yet the phone doesn't ring. I'm ten years plus using Blackberries, and I never run into this. Any ideas?

    Posted via CB10
    03-08-17 04:46 PM
  2. Lostboy5151's Avatar
    Mobile devices definitely work in mysterious ways.
    If you haven't already tried; Open your dial pad. From the top, swipe down and you'll see the settings icon.
    In the next window, Among other things you'll see Silence Ringer.

    Other wise, try one more time to open Notifications in Setting, tap "normal" then "Custom App notifications"
    Also, you might check your "Main Volume" settings.
    03-08-17 06:13 PM
  3. cbvinh's Avatar
    Even when set to Normal, you can still turn off the Sound and/or set volume to 0. Go to Settings->Notifications and select the Normal profile to see what it reads. Further, you could customize the Phone app in Normal mode to turn off the sound, Settings->Notifications/Customize App Notifications > Phone.
    03-08-17 06:13 PM
  4. ERSSR's Avatar
    Thanks 'lost boys.' Somehow from the dial pad screen, notifications was off. Then I Remembered , I turned it off quickly in a meeting. Went all around Robin hoods barn and didn't check that. It's a mess getting old. Thanks guys!

    Posted via CB10
    Lostboy5151 likes this.
    03-08-17 07:13 PM
  5. Lostboy5151's Avatar
    Thanks 'lost boys.' Somehow from the dial pad screen, notifications was off. Then I Remembered , I turned it off quickly in a meeting. Went all around Robin hoods barn and didn't check that. It's a mess getting old. Thanks guys!

    Posted via CB10
    As a precaution, so this doesn't happen again, avoid meetings at all costs!!
    Glad we could help!!
    03-08-17 09:23 PM

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