1. CrackBerry Question's Avatar
    Please don't tell me I've lost my data or my phone is dead!!! This problem started after an error during BBLink update and I unplugged from USB.
    05-15-16 03:41 PM
  2. anon(9742832)'s Avatar
    Please don't tell me I've lost my data or my phone is dead!!! This problem started after an error during BBLink update and I unplugged from USB.
    Try a hard reset.............hold both volume buttons.........until the word BlackBerry comes up.
    05-15-16 05:15 PM
  3. nudenoir's Avatar
    Hi, I tried that. It didn't work It has worked on this handset previously though.
    05-15-16 05:22 PM
  4. nudenoir's Avatar
    Update: the blinking stopped!! :3 Now it's just dead lol
    05-15-16 05:23 PM
  5. anon(9742832)'s Avatar
    Update: the blinking stopped!! :3 Now it's just dead lol
    plug it in to Link. You have backed up your info? Either way, a wipe maybe the only way to bring it back to life
    05-15-16 05:44 PM
  6. nudenoir's Avatar
    I didn't back it up, which is why I want to see if I can bring it back without wiping it. Surely the data is on the device somewhere!
    05-15-16 05:57 PM
  7. anon(9742832)'s Avatar
    I didn't back it up, which is why I want to see if I can bring it back without wiping it. Surely the data is on the device somewhere!
    yes but if the OS is toast.............
    05-15-16 06:01 PM
  8. nudenoir's Avatar
    I wonder if removing the battery and charging it will work.
    05-15-16 06:17 PM
  9. anon(9742832)'s Avatar
    I wonder if removing the battery and charging it will work.
    Not easy on a passport but how about leaving it on charge
    05-15-16 06:46 PM

Similar Threads

  1. Replies: 32
    Last Post: 06-02-16, 11:01 PM
  2. My Remember app on Z10 has gone dark. How do I get my info back?
    By CrackBerry Question in forum BlackBerry Z10
    Replies: 3
    Last Post: 05-22-16, 10:02 PM
  3. Replies: 2
    Last Post: 05-15-16, 06:23 PM
  4. BB Passport: why does my phone drain in 7-8 hours and heats up fast?
    By CrackBerry Question in forum BlackBerry Passport
    Replies: 2
    Last Post: 05-15-16, 01:10 PM
  5. Recover deleted photo on sd card
    By majarambuz in forum BlackBerry Passport
    Replies: 1
    Last Post: 05-15-16, 12:24 PM
LINK TO POST COPIED TO CLIPBOARD