1. chuck rund's Avatar
    Hi all. My beloved passport is stuck booting up....says finalizing device setup. I have tried restarting but no luck. Any ideas?? Thanks.

    Posted via CB10
    02-13-17 06:56 PM
  2. thatguyusa's Avatar
    Hi all. My beloved passport is stuck booting up....says finalizing device setup. I have tried restarting but no luck. Any ideas?? Thanks.

    Posted via CB10
    Hard Restart ?
    02-13-17 07:51 PM
  3. mrfreeze's Avatar
    You may as well try running an autoloader on it and put a fresh OS load on it.
    02-13-17 07:54 PM
  4. chuck rund's Avatar
    Can I do a hard restart while the blue circle is stuck on screen. The phone is not actually ON yet. Everything I read says turn phone on first....lmk. And thanks

    Posted via CB10
    02-14-17 09:46 AM
  5. Dunt Dunt Dunt's Avatar
    Yes you can do a hard reboot, even during a boot cycle... what the worst that could happen, you corrupt the boot process?


    But as mr freeze said, it's probably going to require a reload of the OS - Autoloader is my go to choice too, and should get it up and running pretty quickly. Hope you have been doing backups
    02-14-17 09:56 AM
  6. chuck rund's Avatar
    Thanks

    Posted via CB10
    02-14-17 10:02 AM
  7. chuck rund's Avatar
    Just started reboot thru BlackBerry link. Fingers crossed.

    Posted via CB10
    02-14-17 10:10 AM
  8. chuck rund's Avatar
    Thanks everyone. Seems FINE. Online. Email everything like new outta the box. Awesomeness. Like getting that new phone feeling from an old friend!

    Posted via CB10
    brookie229 likes this.
    02-14-17 10:36 AM
  9. Dunt Dunt Dunt's Avatar
    Thanks everyone. Seems FINE. Online. Email everything like new outta the box. Awesomeness. Like getting that new phone feeling from an old friend!

    Posted via CB10
    Too be honest, I use to do a clean install at least every six months (once the leaks stopped me from doing it monthly).... as it will run just like new.

    Glad you go it going.
    02-14-17 10:38 AM

Similar Threads

  1. Returned to BB10 with a Passport SE :)
    By GoodInfo in forum BlackBerry Passport
    Replies: 17
    Last Post: 02-14-17, 01:35 PM
  2. Internet Hotspot with Passport/Laptop
    By curves2000 in forum BlackBerry Passport
    Replies: 6
    Last Post: 02-13-17, 07:59 PM
  3. Passport SE battery replacement recommendations
    By GoodInfo in forum BlackBerry Passport
    Replies: 1
    Last Post: 02-13-17, 02:22 PM
  4. How to bypass device password?
    By CrackBerry Question in forum Ask a Question
    Replies: 8
    Last Post: 02-13-17, 12:52 PM
  5. Was my BBos10 Device ever used before me ? Is my phone new ???
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 02-13-17, 10:41 AM
LINK TO POST COPIED TO CLIPBOARD