1. guruhabibi's Avatar
    Don't get me wrong, I so far love my new Passport, but I noticed that the volume/skip keys on 3rd party headphones don't work anymore!?

    Worked fine on my Z30 & Q10.

    Is there a REASONABLE explanation?

    Anybody know what 3 button key headphones are compatible?

    I refuse to buy the BlackBerry WS-430, assuming they even work?

    Passport/CB10
    03-26-15 02:39 PM
  2. Morten's Avatar
    This has been reported many times already...

    BlackBerry say that from Passport and Z3, the hardware is not wired to accommodate Active media controllers on the wire, + BUT does support passive... so BlackBerrys Premium headphones should work.


    so the controls on "i" versions of headphones dont work.

    Not sure if they have re+wired the hardware on the Classic, but it IS very annoying

    Many of us cannot use normal in ear headphones, and now the perfect fit Bose we spent a lot of money on...

    Anyway- BlackBerry has confirmed this is a hardware issue, and will NOT be a simple OS "fix"
    guruhabibi likes this.
    03-26-15 03:09 PM

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