Passport Camera

Purchased my passport on shopblackberry.com in November 2014. 2 weeks ago my camerastopped functioning properly. It will not focus. You can see it trying to focus and you can hear and feel the lens moving around making a crackling noise. Is it a hardware issue? Never dropped my phone or damaged it in any way.

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What have you done with this issue? Have you tried to return your Passport because of a hardware issue?

I know on my pp. I certainly can't hear or feel it focusing!

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