1. cablewithaview's Avatar
    I have a BlackBerry Z10 and when I use my speaker, they can hear me, when I use my headphones, they can hear me. It's when I answer it and put it up to my ear and mouth and they have a hard time hearing me. Thoughts?

    Posted via CB10
    04-12-15 07:23 PM
  2. anon(9208252)'s Avatar
    Well your probably past your warranty period so you could try loading a new OS and see if that helps, i forget whether or not its hardware or os related.
    04-12-15 07:27 PM
  3. HighFlight88's Avatar
    Something to check: some brands of aftermarket cases do not provide holes for the microphone ports. I have run across this several times, and it causes weak and muddled voice quality on the other end. On the Z30, there are 2 ports just below the volume down button.

    Q10  The Other Crackberry Pirate  Z30 | via CB10
    05-20-15 09:13 PM

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