1. CrackBerry Question's Avatar
    hi, i have a z30 and i have the 10.2.0.253 beta or test software, and i cannot unlock my devices network without changing it and i dont know how to make it have regular software. it was a phone given to me from someone of blackberry personal and i was told to change the software but now i cant get ahold of him to find out how. i have called everyone i know that could do this and no answer. hoping ill get some help here. please help!!!
    09-02-14 06:37 PM
  2. diegonei's Avatar
    Turn your device off and plug it to BlackBerry Link via USB, it will ask if you wanna reload the software. Do it. You'll be back on stock OS.

    It won't get rid of the password though, if that is the issue.
    09-02-14 06:45 PM
  3. Elite1's Avatar
    You should be able to unlock the device without changing the OS. Have you actually tried using an unlocking service?

    Otherwise, you can learn more from reviewing some of the Sticky Threads at the top of our BB10 Leaked/Beta OS Forum. Here are your options available:

    [Guide] How to Load an OS Using Autoloader

    ... or...
    [Guide] How to do Non-Destructive OS Upgrade with Sachesi

    ... or...
    How to Downgrade from Leaked to Official version?
    09-02-14 06:47 PM
  4. Elite1's Avatar
    It won't get rid of the password though, if that is the issue.
    I think they meant unlocking the device to use on a different carrier, but I wasn't 100% sure either.
    09-02-14 06:51 PM

Similar Threads

  1. How can I populate my new Z30?
    By fof9l in forum BlackBerry Z30
    Replies: 3
    Last Post: 09-03-14, 10:40 AM
  2. Why is my Z30 missing pictures after I transfered them?
    By Dan Felice in forum BlackBerry 10 OS
    Replies: 4
    Last Post: 09-03-14, 06:48 AM
  3. Z30 Missing pictures.
    By Dan Felice in forum Ask a Question
    Replies: 1
    Last Post: 09-02-14, 05:45 PM
  4. VZW finally pushing update for Z30
    By Brian Scasta in forum BlackBerry Z30
    Replies: 2
    Last Post: 09-02-14, 02:33 PM
  5. Verizon z30 update
    By medic22003 in forum Verizon Wireless
    Replies: 2
    Last Post: 09-02-14, 01:30 PM
LINK TO POST COPIED TO CLIPBOARD