1. Agidanicr7's Avatar
    At first when I started using my blackberry q5 the battery life was excellent but after some time now it charges slowly no matter the charger I use,and if I use it while I'm charging the battery still reduces,i need help

    Posted via CB10
    07-10-15 10:05 AM
  2. rebroker2009's Avatar
    Change OS

    Blackberry Passport running 10.3.2.2339
    07-10-15 10:21 AM
  3. Matty's Avatar
    Yeah, couple options.

    If you are still able to use your device after say 2 - 3 days with this going on, then It means the Q5 is charging but there is a problem with the OS and it's not registering properly.
    Solution: Load and Official OS or Factory reset.

    2nd option, if you Q5 dies and won't switch on after 2 - 3 days of this happening, it means either the charger is broken (switch between chargers to check) OR the Q5 battery is broken and must be repaired.

    Hope this helps

    Posted via BlackBerry Q5 on 10.3.1.2576
    07-10-15 11:34 AM

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