1. CrackBerry Question's Avatar
    My trackpad back light is not working??
    Tried restarting the phone but still the same...
    Plzzzz help
    10-21-16 12:56 PM
  2. Bla1ze's Avatar
    Download the BlackBerry Virtual Expert and see if it finds any issues. If it says it's fine, reinstall your OS. If it's still not working after that, then it's a hardware issue that will require a replacement/exchange/ or fix.
  3. BB_PP's Avatar
    My trackpad back light is not working??
    Tried restarting the phone but still the same...
    Plzzzz help
    What phone ??

    Posted via Priv
    10-21-16 03:37 PM
  4. Rohit Apat's Avatar
    BlackBerry classic
    10-21-16 09:46 PM
  5. AmritD's Avatar
    BlackBerry classic
    BlackBerry Classic does not have a trackpad backlight

    Z30STA100-2/10.3.2.2876
    10-21-16 09:49 PM
  6. Rohit Apat's Avatar
    sorry keyboard back light.....
    10-22-16 01:11 AM
  7. Bla1ze's Avatar
    Download the BlackBerry Virtual Expert and see if it finds any issues. If it says it's fine, reinstall your OS. If it's still not working after that, then it's a hardware issue that will require a replacement/exchange/ or fix.
    10-22-16 05:44 AM
  8. Rohit Apat's Avatar
    it says light sensor fail
    proximity sensor fail
    10-22-16 07:20 AM
  9. AmritD's Avatar
    it says light sensor fail
    proximity sensor fail
    Hardware issue then
    You will have to take it to the service center

    Z30STA100-2/10.3.2.2876
    10-22-16 07:46 AM
  10. BB_PP's Avatar
    it says light sensor fail
    proximity sensor fail
    Do a hard reset and see

    Posted via Priv
    10-22-16 09:51 AM
  11. AmritD's Avatar
    it says light sensor fail
    proximity sensor fail
    Is your screen guard covering the sensors by any chance?


    Z30STA100-2/10.3.2.2876
    10-22-16 11:10 AM

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