my brand new Priv is heating up

Please somebody help , my Priv is heating up when i connect to whatsapp anybody has the same problem

It's normal for a new phone to run warmer than usual since the processor is working harder while you get everything setup and try things out.

Make sure os and apps are up to date. Restart after.

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Whatsapp is a resource hog as well I understand so it may ways run warm with it

Hello,

As others have mentioned here.

it is very normal for android devices to experience warmer than normal temperatures during the first few days of the device.

during the initial first days your device will be downloading apps from play store and updating necessary components to the latest releases. Also if you are setting up things like HUB or doing a Content Transfer, these are all additional things that are happening in the background and can cause the device to warm up.

It is recommended to allow some of these processes to complete before heavy use of the device.

Other things that will cause the device to get warm:

Playing videos, games, or other media apps
Tethering your device or using it as a Wi-Fi hotspot
Using the device while it's charging
Downloading or uploading a lot of data over 3G or Wi-Fi connection

Thanks,

Dev J
Product Manager - BlackBerry

Every phone does for the first few days.

Posted via CB10