My blackberry z10 is stuck on 100% bootscreen?
My blackberry z10 which I recently bought is stuck on 100% bootscreen, and it has been for days. I have tried the battery pull and reloading the software but it has not worked. Sometime when I switch it on it loads very fast and freezes at 100% bootscreen and sometimes it loads very slow and stops at 99%. When I try to reload software using apploader it can not be identified by my computer and it gives a message "error while downloading software..." When I use blackberry link, it cannot be identified by the software. Does someone know what I can do?