1. CrackBerry Question's Avatar
    at first, the phone can't open any apps... even setting, or any document (picture or music)

    if the memory is too full, at least give me opportunity to delete some files, but i can open it in the first place. And then i restarted it about 3 times...same thing happened, i pulled out the battery...still the same

    about 5 times after that, the Z10 froze and never switch on no matter what...even when i connected it to power source or laptop.

    please anyone help me... how to jumpstart it?
    12-16-14 03:00 PM
  2. anon1727506's Avatar
    If nothing happens when you press the power button or remove the battery.... you could try a new battery. But sounds like your Z10 was already dying.

    No lights when you plug in the wall-charger?

    If you had "something" I would suggest using an autoloader to reinstall the OS (still would give it a try)..
    mohd shamell likes this.
    12-16-14 03:07 PM
  3. mohd shamell's Avatar
    yerp... there's no light when i plug in the wall charger

    if the battery is dead.... if i plug in, is it supposed to light up too?

    oh my god, this problem came up out of nowhere
    how to reinstalll the os if the phone itself can't be switch on?

    *super sad*
    12-17-14 05:34 AM
  4. anon1727506's Avatar
    yerp... there's no light when i plug in the wall charger

    if the battery is dead.... if i plug in, is it supposed to light up too?

    oh my god, this problem came up out of nowhere
    how to reinstalll the os if the phone itself can't be switch on?

    *super sad*
    If you take the battery out and plug in the wall charger (if the charger is working) you should get something. Just tried mine and the red notification light will blink and I even go a "BlackBerry" across the screen like it was trying to boot. And I'm pretty sure you can reinstall the OS without the battery being in the device.

    But if nothing is coming on and the computer doesn't see the Boot Rom... you have a hardware problem that will require a repair or replacement.

    Sorry....
    12-17-14 07:26 AM

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