1. CrackBerry Question's Avatar
    Hi,
    I have a blackberry Q5 OS 10.3 which i upgraged to 4 -5 months Back.
    Last night my phone went off due to low battery, earlier this morning when i tried to Restart it went to my home screen with no Icons on it but just my wallpaper. Tried to restart the phone but since then iam stuck on this 100% screen.
    It wont go any further. Tried Hard Reset many times but still no go.
    My phone is not getting detected by my computer or the BB link Software in order for me to do a factory Reset.
    I have tried leaving my phone on the same screen for more than 5 Hours but still it stays on the same screen.

    Any help woould be appreciated!

    Thanks
    02-06-15 07:36 AM
  2. bER1Nry's Avatar
    First off can you show us some proof that you are actually running 10.3 because this is actually impossible to have happened a couple of months ago unless it was a leaked version. considering the official OS is not even out yet for 10.3....

    Anyways as for your problem take out your battery and leave it out for 10 mins. put it back in and everything should run fine. if that fails I'm sorry there something seriously wrong with it.

    | bER1Nry | on the |  Q10 |
    02-06-15 07:40 AM
  3. Naveen Gusain's Avatar
    offcourse it is the leaked version. I have tried Hard Reset or battery pull many times.
    Problem still persists.
    02-06-15 07:53 AM
  4. blueyestm's Avatar
    was the computer able to recognize phone without the battery in it?
    02-06-15 11:31 AM
  5. girinath's Avatar
    Reload the OS using BlackBerry link... if it doesn't work out wait for official OS. Install it and than see it.

    Posted via BlackBerry z10
    02-06-15 12:51 PM
  6. Naveen Gusain's Avatar
    in BB Q5 u cannot pull out the battery!
    02-06-15 11:11 PM
  7. Naveen Gusain's Avatar
    ya i have tried that but as i sadi its not getting detected by the computer.......so it wont reset it back to factory settings!
    02-06-15 11:11 PM
  8. Asvertus's Avatar
    Have you tried a hard reset with pressing the power button?
    Hold all 3 buttons till it starts.

    It helped me to debrick my Z30 after an similarly crash.
    I got an error code and link found my device again.

    Hope it helps you.


    Sorry for my Bad English.

    Posted via my BlackBerry Z30 (10.3.1.2072)
    02-06-15 11:57 PM
  9. bER1Nry's Avatar
    offcourse it is the leaked version. I have tried Hard Reset or battery pull many times.
    Problem still persists.
    alright I got a bit excited out of disbelief. But I'm sorry my friend I don't know what you could do with the problem considering it is a leaked version it's just you take a risk by doing that and if you can't fix the problem you will likely have to hard reset your phone back to its original OS. if you could do that I would considering official OS is coming this month. Good Luck on it! I hope you figure it out

    | bER1Nry | on the |  Q10 |
    02-07-15 04:31 PM

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