1. CrackBerry Question's Avatar
    Hey All, my blackberry Z10 got wiped after incorrectly entered my password 10 times.
    My phone has been off for a week as I have been trying to download and upload the software unsuccessfully.
    I have tried downloading the Blackberry Link on my PC and downloading the software via internet explorer but my phone still won't connect.
    What other options do I have?
    Please assist I'm desperate to have my phone running soon...
    P.s I suck at techno stuff please bear in mind.
    08-04-16 01:19 AM
  2. scrannel's Avatar
    Not sure what you're doing. After the phone is wiped you should just be able to use it as if it were "factory fresh"... unless you don't remember your BBerry ID. If that's the case (depending on your OS version) you cannot use the phone until you do enter your BBerry ID.
    08-04-16 09:53 AM
  3. BlueTom316's Avatar
    If you cant remember your login, go here ---> https://blackberryid.blackberry.com/...swrz02txmxmsbx
    08-04-16 10:02 AM

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