1. biobilly's Avatar
    Posted via CB10
    07-04-15 10:39 AM
  2. paulwallace1234's Avatar
    Did you have BlackBerry Protect enabled?

    Login from http://protect.blackberry.com and check
    07-04-15 10:41 AM
  3. anon(9139985)'s Avatar
    If you had BlackBerry Protect and location services turned on, then you can sign in to BlackBerry Protect online with your BBID and track it via GPS. That's if you have a data plan, and your battery hasn't depleted yet.
    07-04-15 10:42 AM
  4. biobilly's Avatar
    Thanks so much for your help. This was my wife's phone and doesn't have that enabled. Hopefully we will find it and will enroll that service pronto. Thanks again

    Posted via CB10
    07-04-15 11:17 AM
  5. teostar's Avatar
    Even with bb protect enabled, if it's stolen and not actually lost then he's a lost cause unless you had os10.3.2 installed.

    Hopefully it's lost and a good samaritan finds it and returns it. What I do is put contact # in on the " lock screen message "

    Might be a silly question but lost my z10 yesterday. Any ideas on how to find it?-img_20150704_115306.png
    So if it's lost anyone who finds it can contact me. But next time activate bb protect.

    Good luck.

    Posted via CB10
    07-04-15 11:54 AM
  6. biobilly's Avatar
    Found it thank goodness and activated BlackBerry Protect. Thanks again!!

    Posted via CB10
    teostar likes this.
    07-05-15 10:55 AM
  7. fred1266's Avatar
    Found it thank goodness and activated BlackBerry Protect. Thanks again!!

    Posted via CB10
    Where was it also I have bb protect but not sure how it works can someone explain

    Posted via CB10
    07-05-15 11:05 AM
  8. paulwallace1234's Avatar
    Where was it also I have bb protect but not sure how it works can someone explain

    Posted via CB10
    You turn it in from device then you can remotely perform things like wipes, alarms and find the device, from https://protect.blackberry.com
    07-05-15 11:11 AM

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