1. alicegomide's Avatar
    Hey guys. I bought my Z10 for about a week and sometimes the mic doesn't work during a call. I already updated de OS but the problem remains. I also used the BBVE App and it didn't show any problem with the mic. Am I doing something wrong? Someone knows how can I fix it? Thanks!

    Posted via CB10
    09-23-14 05:28 PM
  2. hamsterwheel's Avatar
    You've checked to make sure the mute button is not being pressed by accident?

    Other than that, I'm having issues with my mic too (hissing crackly sound while talking) and I also tried OS reload. I'm afraid it may just be a fautly mic and will need to be replaced. You are still under warranty?
    09-23-14 05:36 PM
  3. alicegomide's Avatar
    Yeah I checked the mute button... I am still under warranty but I wanted to check if there was something I could do to fix it

    Posted via CB10
    09-23-14 06:02 PM
  4. hamsterwheel's Avatar
    Yeah me too. Seems like we both need to get it replaced....
    09-23-14 06:07 PM
  5. alicegomide's Avatar
    Yeah... wanted to avoid that :/

    Posted via CB10
    09-24-14 08:28 AM

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