1. CrackBerry Question's Avatar
    Sometimes the messages in my Hub temporarily disappear and take a little while to return. Anyone else ever experience this? Thanks!
    10-26-16 10:21 AM
  2. JuiciPatties's Avatar
    Are you filtering them or doing a "pinch" action in the hub (which could filter it as well)? Your messages shouldn't disappear unless you are changing the view (e.g. through filtering).

    Sometimes a fresh reboot can clear up any issues for a bit, but it does sound odd to have things disappearing.
    10-26-16 11:45 AM
  3. davemattf's Avatar
    Thanks for replying! No, I just swipe to the Hub to check messages and they sometimes take minutes to load and show up, like the Hub is trying to refresh or something. Weird indeed!
    10-26-16 01:25 PM
  4. Lusitano17's Avatar
    Try to refresh Hub...
    When in Hub swipe diagonally 4 or 5 times down from top right.
    That refreshes Hub
    If no improvement go into your individual email accounts and manage your sync intervals and settings accordingly.
    Sometimes you may need to delete and recreate a problem account.


    Posted via CB10
    10-26-16 02:14 PM
  5. davemattf's Avatar
    OK, will do. Thank you very much for your help!
    10-26-16 02:45 PM
  6. Lusitano17's Avatar
    Is this occurring with all messages or is it isolated to email or to text?
    You could also try as suggested a hard reboot of device...hold power button down for 20-30 seconds until red LED flashes and BlackBerry boot logo reappears.
    Also check if there is any difference when using WiFi only vs mobile network.

    Posted via CB10
    10-26-16 02:54 PM

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