09-13-15 01:44 AM
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  1. Aircooled72's Avatar
    Aircooled72
    Hi All, Just had the recent update to my Classic and now I don't get notifications on the lock or home screen when I receive a text, BBM or email. Notifications for this is 'On' in settings and I get an audible alert too but now have to check the Hub to see who it's from. Anyone else getting this? It's very annoying.

    Posted via CB10
    09-13-15 01:11 AM
  2. dreamz_gaurav's Avatar
    dreamz_gaurav
    Here is the fix...

    Open bblink on your computer and send a message to your phone. The issue will be fixed.

    Z30 / STA100-2 /10.3.2.2639
    09-13-15 01:12 AM
  3. Aircooled72's Avatar
    Aircooled72
    Hi Dreamz, Thanks for the superfast response. Is bblink part of the BB software or do I need to download this?

    Posted via CB10
    09-13-15 01:14 AM
  4. Aircooled72's Avatar
    Aircooled72
    Ah the penny has dropped. I have BB Link on my laptop. Will try this. Thanks again.

    Posted via CB10
    09-13-15 01:19 AM
  5. dreamz_gaurav's Avatar
    dreamz_gaurav
    Okay, sorry! Its not bblink, its BlackBerry Protect that you have to open.

    It can be opened through protect.blackberry.com

    Z30 / STA100-2 /10.3.2.2639
    09-13-15 01:21 AM
  6. dreamz_gaurav's Avatar
    dreamz_gaurav
    Check this for your reference

    http://forums.crackberry.com/showthread.php?t=1037890

    Z30 / STA100-2 /10.3.2.2639
    09-13-15 01:24 AM
  7. Aircooled72's Avatar
    Aircooled72
    Sending a message from BB Protect completely worked. Thank you very much for your help.

    Posted via CB10
    09-13-15 01:44 AM
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