1. ghaxan khan's Avatar
    I have problem with only two keys in my BlackBerry Passport. Sometime work perfectly and some time I have to press the keys hard to complete my message.. whats the solution ..
    These two keys> (M,N)

    Posted via CB10
    02-06-17 11:41 AM
  2. ghaxan khan's Avatar
    Help me!!!

    Posted via CB10
    02-06-17 11:49 AM
  3. mrfreeze's Avatar
    It's probably a defective or damaged keyboard. You'll probably need to replace it or send it in for repair.
    Dunt Dunt Dunt likes this.
    02-06-17 11:55 AM
  4. Dunt Dunt Dunt's Avatar
    You can try a security wipe or software reload... to see if it's software related. But as mrfreeze said... it sounds like a hardware issue.

    And sadly from what I've heard from other Passport issues... it will get worse.
    02-06-17 11:58 AM
  5. mrfreeze's Avatar
    Yes, there has been some software related issues with Passport, but that usually has to do with double typing. But a reload is worth a shot.
    02-06-17 12:01 PM
  6. ghaxan khan's Avatar
    Thanks all for the precious suggestions.. (y)
    First I will go for hard reset, if it didn't work thn I will repair my phone..

    Posted via CB10
    02-06-17 12:52 PM
  7. mrfreeze's Avatar
    You may need to do a reload (security wipe) to fix it, but like I said that's probably not the issue.
    02-06-17 01:05 PM
  8. ghaxan khan's Avatar
    Bro is there any kind of liquid or some substitute to clean the keyboard inside??
    As per I know there is something which creates problem in hitting the keyy.. now my keys are working well.. bt after a while the will start again..

    Posted via CB10
    02-06-17 01:37 PM
  9. mrfreeze's Avatar
    Bro is there any kind of liquid or some substitute to clean the keyboard inside??
    As per I know there is something which creates problem in hitting the keyy.. now my keys are working well.. bt after a while the will start again..

    Posted via CB10
    Not that I know of. I mean you could try electronics cleaner, at your own risk.
    02-06-17 01:40 PM

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