When I open an incoming message on my Q10 all appears fine and normal. Then, when I open my outlook on my pc, all the incoming emails automatically delete from my Q10. How do i stop this? The device keeps all my sent from my Q10 but loses all my incoming on all my email accounts. i have 3.
Many possible scenarios. On your PC, or you using a client, like outlook, or are you using outlook.com (website)?
What method are you using to connect to mail on the Q10? Pop3, or something else? If you are syning, and the PC is sending a message to the server to delete after you delete on PC (or perhaps just view it) then the Q10 will respond.