1. CrackBerry Question's Avatar
    On 31st Mar 17, there was an update for security. After installing security update on 31st Mar 17, IMEI became 0 and on searching network error is showing. Cellular radio is on and not getting off.

    Kindly help as no Blackberry is not having good service centre in India (probably all are closed now).
    04-02-17 04:28 AM
  2. Uzi's Avatar
    Havr you try factory reset?
    04-02-17 04:33 AM
  3. Prashant Tewari's Avatar
    Yes dear...but no change in status.
    04-02-17 04:38 AM
  4. Heavens1's Avatar
    Yes dear...but no change in status.
    Try a 32 second re boot, which is the equivalent of a battery pull.

    So, keep pushing down the on/off key for 32 seconds. Time it.

    Have you already tried removing the sim card, re booting and reinserting the sim card?
    04-02-17 05:18 AM

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