1. Harsha Perera's Avatar
    Hi Guys, I have a Q10 running the latest BB10 OS. My hub stopped syncing with my gmail account a few weeks ago. It is asking me to enter my IMAP settings as it is wrong. I checked and double checked with google and what I have entered is correct. I am putting the same password I use to log in online. I am not sure what else to do, does anyone else have the same problem? Or is there anyone who can help me?

    Posted via CB10
    11-15-16 03:57 PM
  2. cbvinh's Avatar
    I can only confirm that mine has been working as before.

    Z30 STA100-5
    Software Release 10.3.2.2836
    OS Version 10.3.2.2876

    Have you recently turned on two-step authentication?

    https://support.google.com/accounts/..._topic=7189195

    If not, you can always try removing and re-adding the account.
    11-15-16 05:37 PM
  3. sbullet46's Avatar
    Mine on my Classic also works. Have you tried removing the account completely and then adding it brand new?
    11-15-16 06:23 PM
  4. Harsha Perera's Avatar
    I will check my settings. I do recall beefing up security due to someone attempting to access the my mail from half way across the world. I may have activate some authentication mechanism and probably causing this problem.

    Posted via CB10
    11-16-16 06:09 AM

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