1. DerekPaetz's Avatar
    Why can't I access my music from my sd card after the update?

    Posted via CB10
    02-23-15 06:42 AM
  2. jaydee5799's Avatar
    I had an issue with my card after I did the update. I took the sd card out of my phone. rebooted the phone using the side keys (up and down) and then when it booted, i inserted the card. Gave it about 10 minutes and everything was accessible.
    02-23-15 07:20 AM
  3. DerekPaetz's Avatar
    Thank you hun, it worked, I was starting to get frustrated with it, thanks again

    Posted via CB10
    02-23-15 08:58 AM
  4. rthonpm's Avatar
    After an OS update, the handset has to do a re-index of the contents of your SD card and existing files on the device. Depending on how much storage space on your SD card is taken up, it can take a few hours to complete the new index. After the first hour or so almost everything is accessible, but if you've installed the update and then try to access the card straight away you'll have issues.
    02-23-15 10:22 AM
  5. playpen007's Avatar
    I have no problem with my memory card 64GB. I pulled out from my Z10 and put into my Z30 without have to do anything. It works great for me.
    02-23-15 10:36 AM

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