1. CrackBerry Question's Avatar
    Whenever and e-mail comes in, the alert keeps going and getting louder until I open the message or touch the screen. Please help!
    08-13-15 12:02 PM
  2. Ecm's Avatar
    It sounds like you somehow have one of the tones intended for the Alarm set as the email notification. Those alarm tones start fairly quiet, then get louder -- to wake you more gently.

    Try going to Settings > Notifications > choose your profile > Customize App Notifications > Email Messages. Choose the email account, and select a new notification tone.
    08-13-15 05:08 PM

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