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Hi, I connected my BB Curve 9300 to desktop computer in order to back up my data, it requested for my BBdevice password and I entered the one I'm using but the dialogue box said incorrect password. I disconnected my BB from the desktop to open it, itwas rejecting my password. I have now entered my password 8 times but still rejecting. what should I do.
You should stop and think carefully if you got the password right, if you are typing it properly (capitals/numbers/symbols) and the likes.
If you have BlackBerry Protect set up and working, you can always use that to restore a backup of your PIM information.
Else, you better enter the right password. I'd give myself an hour away from the device before trying. Go watch some tv and get back to it later.