1. CrackBerry Question's Avatar
    I know the specific date and time the email was sent. I looked in the email folders and there is no deleted folder and sent messages disappear after 1 week. Any suggestions would be appreciated.
    03-27-15 08:15 AM
  2. GreenCopperz's Avatar
    As long as you deleted it on handheld and not on server, you should be able to log on via Web or desktop client to access the email. You would then likely mark unread, refresh your hub and think it should appear.

    Z30STA100-5/10.3.1.2558
    03-27-15 08:19 AM
  3. dmstubbs's Avatar
    how do I log on via Web?
    03-27-15 08:24 AM
  4. GreenCopperz's Avatar
    What's your email provider ?

    Z30STA100-5/10.3.1.2558
    03-27-15 08:32 AM
  5. dmstubbs's Avatar
    tbaytel.net
    03-27-15 08:46 AM
  6. dmstubbs's Avatar
    I logged into my email provider. I have settings set to delete all deleted after 7 days so I guess I am out of luck.
    03-27-15 09:07 AM
  7. GreenCopperz's Avatar
    Perhaps you could change or at least review your settings now as a result.

    Z30STA100-5/10.3.1.2558
    03-27-15 09:15 AM
  8. dmstubbs's Avatar
    Yes, I did. Thanks for the information and help.
    03-27-15 09:53 AM
  9. SnapzGEG's Avatar
    Check with your mail provider support, it may be possible for them to restore your last 30 days of mail for you.
    I know we had Google restore a clients emails for them that an employee maliciously deleted, purged.
    03-27-15 10:19 AM
  10. kenzo_44's Avatar
    Deleted can be defined as something lost forever!

    Posted via CB10
    03-27-15 10:38 AM
  11. blackburberry's Avatar
    Can you ask the party you sent it to, to forward a copy to you?
    FF22 likes this.
    03-27-15 11:19 AM
  12. Dave Bourque's Avatar
    check the trash.. you can probably restore them.
    03-28-15 12:31 AM
  13. guygardner73's Avatar
    Well, on the bright side: Summer's coming! Definitely going to be chilling with a cold beer in the hot tub in a few short weeks. Really looking forward to working on my tan.

    PassportSQW100-1/10.3.1.2576 O2 UK
    03-28-15 01:50 AM
  14. anischab's Avatar
    May be you still can retrieve it... look in the folder of sent items online, with a computer.

    Workhorse: BlackBerry|Q10, SQN100-3, OS 10.2.2.1531; Power Workhorse: BlackBerry|Passport, SQW100-1, OS 10.3.1.2480; Germany.
    03-28-15 01:58 AM
  15. Jim Wolfson's Avatar
    Is any effort being made to enable undeleting email messages? I just dumped one by mistake this morning before I had a chance to read it.
    04-07-15 09:55 AM

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