1. CrackBerry Question's Avatar
    Hi!

    I've deleted the wechat app, but it still remains as an option in the Hub, I restarted my device, reinstall and also delete it from the aplication manager...

    What can I do =S

    Greetings
    01-20-15 01:04 PM
  2. Lusitano17's Avatar
    You could delete each of the "visible accounts" but it would then obligate you to re-register your Google account for Cobalts stack. That might screw up your Google Play access( it didn't cause any issues for me personally but it could).
    You would also have to recreate your Outlook and yahoo accounts but if the Wechat service is associated with any of those accounts then that is likely what needs to be done.
    Apart from that suggested above, a Hub reset ( diagonal swipe 4 or 5 times from top right corner while in Hub), a hard reboot of device, and potentially the use of Ghost Commander, a reload of your OS might be the best option.
    Good luck.

    Posted via CB10
  3. H4zN's Avatar
    Is it a Android app? See if you can kill the process in the Device Monitor or download a Android task manager and kill it there. Android apps tend do have this issue even after deletion.

    Posted via my 'Classy' Classic
    01-20-15 01:31 PM
  4. divange's Avatar
    Thanks for the answer, its not an android app, its a blackberry app from the blackberry world.

    Posted via CB10
    01-20-15 02:33 PM
  5. H4zN's Avatar
    Alright, then see if it's still running somewhere in the device monitor. Something must be initiating it.

    Posted via my 'Classy' Classic
    01-20-15 02:37 PM
  6. divange's Avatar
    I've searched and nothing about "wechat" is running

    Posted via CB10
    01-20-15 02:56 PM
  7. Alattin Simsek's Avatar
    I have the same problem

    Posted via CB10
    03-02-15 10:04 AM
  8. Alattin Simsek's Avatar
    Somebody knows, what to do?

    Posted via CB10
    03-07-15 05:05 PM
  9. Jamaa's Avatar
    Anyone?

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    12-29-16 04:50 AM
  10. Lusitano17's Avatar
    Anyone?

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    Download Account Cleaner app from BBW. It's free and should allow you to remove the errant account.

    Posted via CB10
    12-29-16 09:59 AM
  11. Jamaa's Avatar
    Download Account Cleaner app from BBW. It's free and should allow you to remove the errant account.

    Posted via CB10
    This one?

    http://appworld.blackberry.com/webst...ntent/59956050

    I downloaded and installed it 2 days ago and could not see any traces of Wechat.

    I just reinstalled it, and all I see is my Google email account, after scrolling down I see my yahoo and outlook emails.

    That's it.

    Is there any particular way to use this app?


     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    12-29-16 06:36 PM
  12. Lusitano17's Avatar
    That's the correct app.
    If your Wechat account is associated with any of the Accounts listed in the "external" groupings you may need to delete that specific account.

    I would start from there and then do a hard reboot of device afterwards prior to recreating the new account. It can be a pain to recreate your existing accounts but if this fails your only options are to reload through Link(which may not be successful) or wipe device.
    If you can locate the correct folders you might be able to use Ghost Commander to remove the associated files, but I have always had success with Accounts Cleaner.
    Good luck.

    Posted via CB10
    12-29-16 06:46 PM
  13. Jamaa's Avatar
    For the "external" accounts, I only see gmail which is linked to the Cobalt's google ID and google services.

    On the "internal" area, I see a bunch of empty slots and when I click on each, I see random strange entries. See below.


    Click image for larger version. 

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ID:	415027

    Click image for larger version. 

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ID:	415028

    Click image for larger version. 

Name:	IMG_20161229_173202.png 
Views:	1 
Size:	25.7 KB 
ID:	415029

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    12-29-16 07:39 PM
  14. Jamaa's Avatar
    Click image for larger version. 

Name:	IMG_20161229_173227.png 
Views:	1 
Size:	33.7 KB 
ID:	415030

    Click image for larger version. 

Name:	IMG_20161229_173313.png 
Views:	1 
Size:	48.6 KB 
ID:	415031

    Click image for larger version. 

Name:	IMG_20161229_173326.png 
Views:	1 
Size:	18.2 KB 
ID:	415032

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    12-29-16 07:40 PM
  15. Jamaa's Avatar
    Click image for larger version. 

Name:	IMG_20161229_174146.png 
Views:	1 
Size:	52.7 KB 
ID:	415033

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    12-29-16 07:42 PM
  16. Lusitano17's Avatar
    You could delete each of the "visible accounts" but it would then obligate you to re-register your Google account for Cobalts stack. That might screw up your Google Play access( it didn't cause any issues for me personally but it could).
    You would also have to recreate your Outlook and yahoo accounts but if the Wechat service is associated with any of those accounts then that is likely what needs to be done.
    Apart from that suggested above, a Hub reset ( diagonal swipe 4 or 5 times from top right corner while in Hub), a hard reboot of device, and potentially the use of Ghost Commander, a reload of your OS might be the best option.
    Good luck.

    Posted via CB10
    12-30-16 02:08 AM

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