1. canute96's Avatar
    My BlackBerry Z10 won't update to 10.3.1 . It's still stuck on 10.2. Whenever I try to update the phone it says that the phone is up-to-date. What should I do?
    Please help me!

    Posted via CB10
    03-20-15 12:54 PM
  2. RazzBerry's Avatar
    This could be carrier specific.
    Who is your carrier?
    03-20-15 01:04 PM
  3. canute96's Avatar
    I tried 2 different carriers

    Posted via CB10
    03-20-15 09:50 PM
  4. canute96's Avatar
    I'm in India so I use airtel and Vodafone
    My friend got an update from airtel but mine won't update

    Posted via CB10
    03-20-15 09:51 PM
  5. naveenahlawat21's Avatar
    I have a BlackBerry q10 ( t mobile) . I don't have an update while the latest os 10.3.1 is released. My device have 10.2.1. When I go for updating it says u have latest version of software. So, plz suggest me the right choice.

    Posted via CB10
    03-21-15 03:57 AM

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