[CrackBerry Question]

This problem has not occurred before.

[FF22]

Need more info and I apologize but I can't tell which device you have???

Also, are you in the PHONE app? Did you tap the DialPad icon?

If only once, try

Try a restart:

Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above