I am on a prepaid plan, but I can't seem to activate my blackberry to receive emails. what do I do?

I go to setup and try email accounts. when I click on email accounts, it comes the top of the screen says enterprise activation, nothing about email accounts. I input my email address and password, wait awhile for an activation and it says it can not connect to a server. getting frustrated.

Could you please provide more information?
What phone do you have, what email provider, screenshots.......

This will help us fix the problem.

PassportSQW100-1/10.3.1.632 and a Z30

Originally Posted by CrackBerry Question

I go to setup and try email accounts. when I click on email accounts, it comes the top of the screen says enterprise activation, nothing about email accounts. I input my email address and password, wait awhile for an activation and it says it can not connect to a server. getting frustrated.

Sounds like you're using an older BlackBerry device (not BlackBerry 10). You need to get a data package that is specific for BlackBerry devices (usually called BlS). Contact your prepaid cellphone provider.

Posted via CB10