1. alvinjohnfrancisco's Avatar
    So I charged fully my battery then after a few hours I noticed that it's already draining. I checked my device monitor and noticed this. I used my BBM just ONCE to send a message to my friend. Then it ate a lot of memory and battery. Any idea with this?
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    Z10. STL100-1. 10.2.1
    12-03-14 04:06 AM
  2. ronfc's Avatar
    Simply do a hard reset by holding down the power/lock button until the device goes OFF. That should fix that.
    12-03-14 04:09 AM
  3. alvinjohnfrancisco's Avatar
    Simply do a hard reset by holding down the power/lock button until the device goes OFF. That should fix that.
    Okay will do it. But may I know what is the reason for that? Thank You for your help.

    Z10. STL100-1. 10.2.1
    12-03-14 04:14 AM
  4. AmritD's Avatar
    Okay will do it. But may I know what is the reason for that? Thank You for your help.

    Z10. STL100-1. 10.2.1
    It's a bug. In the BBM app or in the OS. There is absolutely nothing u can do about it except wait for BlackBerry to fix it.

    Q5 SQR100-3/10.2.1.3442
    12-03-14 04:16 AM
  5. alvinjohnfrancisco's Avatar
    It's a bug. In the BBM app or in the OS. There is absolutely nothing u can do about it except wait for BlackBerry to fix it.

    Q5 SQR100-3/10.2.1.3442
    Oh I see. This was my first time to encounter this. Thank You for the information. Problem fixed now.

    Z10. STL100-1. 10.2.1
    12-03-14 04:21 AM
  6. ronfc's Avatar
    It's a bug. In the BBM app or in the OS. There is absolutely nothing u can do about it except wait for BlackBerry to fix it.
    Looks like you have too much hate on BlackBerry, man. Chill. A simple restart solved the problem. No sweat.

    Oh I see. This was my first time to encounter this. Thank You for the information. Problem fixed now.
    You're welcome!
    12-03-14 04:44 AM
  7. alicepattinson's Avatar
    make sure to fully close the app. it still runs even you already exit.
    12-03-14 04:53 AM
  8. AmritD's Avatar
    Looks like you have too much hate on BlackBerry, man. Chill. A simple restart solved the problem. No sweat.


    You're welcome!
    No hate man, I Love BlackBerry. But I definitely hate this part where the software does crazy things like these all of a sudden. Dont like this restart will fix it thing. I thought and hoped that was over with BBOS.

    Q5 SQR100-3/10.2.1.3442
    12-03-14 09:35 AM
  9. ronfc's Avatar
    No hate man, I Love BlackBerry. But I definitely hate this part where the software does crazy things like these all of a sudden. Dont like this restart will fix it thing. I thought and hoped that was over with BBOS.
    Even computers needed a restart.

    Cave, cave, moderator videt
    12-03-14 10:52 AM
  10. alvinjohnfrancisco's Avatar
    make sure to fully close the app. it still runs even you already exit.
    Hello. Can you enlighten me with this?

    Z10. STL100-1. 10.2.1
    12-03-14 07:30 PM
  11. ronfc's Avatar
    Hello. Can you enlighten me with this?

    Z10. STL100-1. 10.2.1
    As far as I know, all you can do is to close the app by tapping X. You cannot truly close it via Device Monitor, that's why you need a restart.

    Cave, cave, moderator videt
    12-03-14 10:28 PM

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