1. joseph divakar's Avatar
    I love my mobile phone (blackberry z10).
    I have few many problems after upgrading my phone with several official updates released by blackberry.
    I never update my phone with beta OS, or manually with auto-loader.
    Problems i faced after upgrading are (1). Battery charge get drained to 0 within 7hours (2). Issues with setting wallpaper.
    My current OS version is 10.3.2.2639
    Software release 10.3.2.2474.

    I want to downgrade my phone OS to factory OS. ( I mean the OS that initially comes with the device) .

    SUGGEST WELCOMED.
    KINDLY HELP ME GUYS.

    Regards,
    Joe SD!

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    Posted via CB10
    03-02-16 05:51 AM
  2. conite's Avatar
    All Z10 devices were initially shipped with OSes prior to 10.3.2.

    Once in 10.3.2, however, you can't go back because of the anti-theft feature.

    I would recommend a clean install of your OS to clear out the cobwebs. Use Link to reload your OS. You will have to set it up from scratch again.
    03-02-16 06:08 AM

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