1. CrackBerry Question's Avatar
    My 9700 starts up,then freezes at then freezes at the home screen.the key pad cant seem to work .i need to get back my contacts desperately.
    01-30-15 01:41 AM
  2. itsme_rano's Avatar
    i don't know if you've tried it already, but try a battery pull while its on, wait for a few seconds and then plug it back in. if that doesn't do anything then do a contact only backup of your phone using blackberry desktop manager and get it to sync with your computer's outlook contacts. hope that helps. Cheers.
    01-30-15 01:55 AM
  3. robes063's Avatar
    Make this : ALT + LGLG and clear logs after that clean memory with the memory icon

    Posted via CB10
    01-30-15 02:46 AM
  4. mbanu's Avatar
    My 9700 starts up,then freezes at then freezes at the home screen.the key pad cant seem to work .i need to get back my contacts desperately.
    An OS upgrade fixed a similar issue for me
    01-30-15 04:20 PM
  5. masterscarhead1's Avatar
    I always unfroze/defrosted things with my microwave...
    Wanna give that a try?
    01-30-15 04:23 PM
  6. mikedolo's Avatar
    throw it in the garbage and get a classic or q10
    01-30-15 04:24 PM

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