1. CrackBerry Question's Avatar
    I lost all my contacts and phone numbers after i successfully updated to 10.3.1 while trying to use the link software to transfer files from phone to PC. Apparently this caused the Q10 phone to get formatted to factoring setting. Is there away to recover my contacts? i dont care about the rest of data, just the phone numbers.
    02-25-15 10:02 AM
  2. sbx9900's Avatar
    did you somehow back up first before you did the update? Are your contacts synced with your email? If not, I have no idea...What about your sim? When you enter new contacts, the phone asks where you would like to save them - in your email? sim? or locally...you can choose any one of them or several or all three.
    02-25-15 10:11 AM

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