How do I resume the software update on my Blackberry Z30
My Z30 started automatically uploading a recent 10.2 software update when I was out and the WiFi was switched off, so it connected via my vodafone provider. However, it obviously stopped and told me to get a WiFi connection, which I did when I got home. But now it just says 'preparing upload - size 0b'. It's been like that all day and nothing has changed. I tried it on BlackBerry Link and it says I have the latest software! But it hasn't loaded properly and is still running on the old software! Please can you help. Many Thanks
Simon