1. CrackBerry Question's Avatar
    I can't understand why this isn't just a simple reset to the email address.
    12-07-14 11:20 AM
  2. WArcher's Avatar
    Is it your BlackBerry ID password that it is asking for or a Device Level password? If it's the BBID problem you can use a web browser to change it from another machine.

    If it's your Device Password.. well it's a BlackBerry so it's locked. After several tries it will do a Security Wipe and set it back to Factory.
    12-07-14 11:23 AM

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